Everything You Should Know About TRACKER CAT 5 Plus
This Complete Anti-Theft Solution by TRACKER Comes Packed with Sophisticated Features
Why Do You Need a Tracking Device?
Dealing with car theft means you don’t just lose your car – you may end up spending a handful of pounds on expensive premium renewal, possible damage to the car and loss of insurance excess bonus.
An advanced vehicle theft tracking system like TRACKER CAT 5 Plus cuts down on the hassle and costs and ensures that you recover the vehicle QUICKLY and EASILY minus any unnecessary delays. Plus, there are a number of additional features that come with the deal!
What is TRACKER CAT 5 Plus?
TRACKER CAT 5 Plus is a Thatcham Category 5 vehicle tracker, offering fast vehicle recovery and protection on the go for all types of luxury cars and keyless vehicles. It uses driver ID tags to authenticate the driver, so even if your car keys are stolen, your vehicle’s safety will not be compromised.
TRACKER devices are used and recommended by police forces across UK, and offer vehicle protection 24/7, 365 days a year. Vehicles are located via advanced GPS, GSM and anti-jamming VHF technology, so you can be assured of a fast recovery even if the car is hidden in an underground parking or shipping container.
What Comes with TRACKER CAT 5 Plus System?
- This state-of-the-art tracking system comes with an all-in-one vehicle theft protection module that can be fitted in your car at a hidden location so it’s not easy to remove.
- Upon subscribing, you will get your unique TRACKER membership card and Registration Document – keep these safe at all times and NEVER LEAVE THEM IN THE CAR.
- The VHF technology in the tracker makes it immune to jamming devices that most robbers use.
- After a TRACKER is installed, the only way to securely start the vehicle without triggering an alert is through a battery powered driver tag. You get 2 tags with the system, and can order up to 5 for a single vehicle.
- Plus, you get access to the TRACKER website for added functionality and 24/7 support by the TRACKER staff on phone.
How Does TRACKER CAT 5 Plus Work?
To start a vehicle fitted with TRACKER CAT5 Plus, you need a unique driver ID tag.
If the vehicle is started without the driver ID tag, the TRACKER operation centre will send an alert to you. The tracking system gets armed when the ignition is off, and gets disarmed as soon as the ignition is switched on and the tag is in the range of 1 metre from the vehicle.
If you have not started the vehicle and it’s missing, you should immediately:
- Inform the police about the theft,
- Get a Crime Reference Number,
- Call TRACKER and report your TRACKER CAT 5 Plus serial number, Crime Reference Number, and Vehicle Registration Number to them.
- TRACKER offers a guarantee of recovering your car in 48 hours or else your subscription money will be refunded (Terms and Conditions Apply).
How Does TRACKER CAT 5 Plus Alert of Vehicle Theft?
- TRACKER CAT 5 Plus sends active alerts to TRACKER’s secure operating centre every 5 minutes, ensuring that the vehicle is secure.
- If the vehicle is started without a driver tag, an alert will be sent to inform you.
- If the vehicle is moved or towed away without turning the ignition on, the motion sensor is activated and a movement alert is generated. TRACKER officials will contact you to check if the vehicle was moved by you or not.
- If the vehicle battery has been disconnected, TRACKER sends an alert to you. The system will continue to work on the backup battery in the meantime, to make sure that the car is detected if it’s been stolen.
- If a TRACKER active alert isn’t sent to the operating centre for 28 days, you will be alerted to check if it’s working properly and then can schedule a tracker test.
- If the driver tag is running out of battery, you will be sent an alert to change the batteries to avoid any issues.
How is the TRACKER System Powered?
In the absence of vehicle battery, the TRACKER device will remain operational for one month through a backup battery that comes with the system. Alerts will be sent to you if the vehicle battery is disconnected. However, this backup battery is non-rechargeable and has to be replaced by trained technicians if it runs out. Keep an eye out for battery alerts. Minimum costs apply for changing battery.
How long does it Take TRACKER CAT 5 Plus to Become Operational?
As soon as it’s installed to your vehicle, the device will start protection and sending alert signals to the operating centre immediately. The motion sensor is activated 2 hours after installation, so that no false alerts are sent while the system is being fitted.
How Can TRACKER Cat 5 Plus Help with Reporting?
TRACKER Customers get access to TRACKER’s official website which has comprehensive reports and analytics on vehicle usage hours, business mileage, private mileage etc.
Can a TRACKER Device Be Transferred from One Vehicle to Other?
TRACKER CAT 5 Plus system is non-transferable and can’t be removed from the original vehicle. In case you are selling the car, the new owner will have to register with TRACKER again and apply for a new subscription. You can call TRACKER customer support for more information in this regard.
Does TRACKER CAT 5 Plus Need Maintenance and Testing?
Your TRACKER CAT 5 automatically sends signals to a secure operating centre every 5 minutes. If these signals stop appearing, you are notified to ensure that there is no health and safety issue with the tracker. You should also get a testing scheduled if:
- The vehicle has been stolen and recovered,
- The vehicle was damaged in an accident,
- There have been changes and modifications in the electrical system of the vehicle.
Can the Vehicle Be Transported by the Owner
Vehicle transportation by the owner themselves is possible – just call TRACKER to disable service temporarily and you can transport the vehicle yourself without triggering the movement alarm.
How Soon Can TRACKER Recover a Stolen Vehicle?
TRACKER offers a 48-hour recovery guarantee* in the event of theft. If the vehicle isn’t found during this period, the subscription charges are refunded to the customers. This offer can only be availed by passenger car and LCV customers during the warranty period only.
*Terms and conditions apply.
What Happens After the Stolen Vehicle is recovered?
As soon as the police have recovered the vehicle based on data provided by the tracking device, a uniformed guard from TRACKER will stay with the vehicle until it’s been picked up by your vehicle recovery service and delivered to you*. The engine can also be immobilised so the vehicle isn’t switched on without your permission.
*This service is limited to customers in Great Britain only.
Contact TRACKER
To get a new TRACKER CAT 5 Plus or more information: 01274 733633
To transfer ownership of the TRACKER: 01895 455 774