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Smartrack S5

Suitable for:

  • Thatcham S5 insurance Approved Tracker, completion of certificate
    issued after installation is completed.
  • Mobile Installation at a time, date, location which is convenient for you.
  • Free Android/Apple app and online account for location and reporting information.
  • Unauthorised movement alerts, Geofencing and Speed reports etc.
  • Battery tamper and low battery level alerts.
  • Driver Recognition Systems through Driver Detection card.
  • Battery tamper and low battery level alerts.
  • Secure operating center to monitor vehicles 24/7, 365 days a year.
  • Subscription renewal after 1 year
    Monthly subscription £13.99 inc vat
    1 year subscription £159.00 inc vat
    2 years subscription £269.00 inc vat
    3 years subscription £369.00 inc vat
    Duration of vehicle ownership £649.00 inc vat
£399.00

(fully fitted, inc VAT)

The SmarTrack 5 with D-ID has been tested to the Thatcham S5 standard. The device operates using GPS/GLONASS, GPRS and GSM technology. Having an internal battery back-up, the device has the ability to remain operational even when the vehicle’s power supply is removed. The device monitors the battery voltage level, ignition status and detects if the Driver Identification system has been activated.

The system will disarm when any authorized mobile device is within the vehicle and the D-ID app is active. If the authorized device is not present in the vehicle when it is moved, our intelligent technology will recognize which active mode is set on the D-ID app to determine how you are contacted in order to ensure the security of the vehicle.

Standard Features below:

• Thatcham Category S5 Security Certified TSC032 (SmarTrack S5 D-iD™)
• Thatcham Category S5 Security Certified TSC093 (SmarTrack S5+ D-iD™)
• IP67 Waterproof Device
• Driver Identification System through your mobile device (D-iD™)
• Secure Full Fleet Online Account to View Present and Historical Locations Of Your Vehicle
• Free Global Telemetrics App To View Current Vehicle Location
• Monitored 24 hours a day by the Global Telemetrics Secure Control Centre
• Battery Disconnection and Low Battery Level Alerts
• Movement Alerts (If the vehicle is moved without the D-iD™ active and within the vehicle)
• Optional Immobilization Feature (Please speak with the installer before installation) - activated upon Police request only
• Optional Alarm Sounding Alert (Please speak with the installer before installation)
• Fully Transferable* (Terms and Conditions apply)
• Direct Debit Option Available For Subscriptions (Minimum 12 month contract)
• 3 Year Warranty (extendable to 12 years*)

Features

The SmarTrack S5 has been tested to the Thatcham S5 standard. The device operates using GPS/GLONASS, GPRS and GSM technology. Having an internal battery backup, the device can remain operational even when the vehicle’s power supply is removed. The device also monitors the battery voltage level and ignition status. Should any alerts be raised, Global Telemetrics will contact you regarding the safety of your vehicle.


Key Features


What Happens Next?




Key Features Explained

Thatcham Approved

The S5 vehicle trackers have a tag system. When a tag holder enters or exits the vehicle, the vehicle instantly recognises them as an authorised driver. The tracking system must comply with this method in order to be certified as a Thatcham approved S5 tracker
The SmarTrack S5 is a Thatcham approved tracker that uses the tag system for identification.

Category S5 Insurance Approved Tracking

When you park your vehicle up, a real-time location report is produced using GPS satellite networks . The S5 works on unauthorised movement, so if the vehicle is parked up with the ignition off and it is moved/towed, or moved without the tag, or in case there has a battery disconnect, a trigger is immediately actioned to the control center who will contact you.

Professional Installation

We offer a mobile fitting service across the whole of the UK which means that it is much more flexible and can be fitted at your work or home, whichever is more convenient. All our engineers are fully trained, certified and licensed installers giving you peace of mind when having the tracker installed.

Alerts and Notification

If your vehicle moves without the ignition being on, or there is no card detected by the system, then the Control Centre will contact you to ask for confirmation that this was yourself and the movement is authorised by you.

Fully Transferable

The majority of the trackers we supply are fully transferable to your next vehicle. The only one that isn’t is Tracker Network Ltd. The benefit is, that you only have an uninstall and install cost, saving money on buying a new tracker.

Web App secure Tracking Portal

With most of us having smart phones or tablets, the tracking companies have created app’s for you to manage your vehicle remotely. This gives you up to date location information as to where your vehicle is parked, battery percentage and much more.

Waterproof Devices

We supply many trackers that have passed the IP67 testing meaning it is water and dust proof. Not all of them have this certification, so check with VTT beforehand.

Monitored Alarm Center with 24/7 Level 1 Police response

The Control Centre’s are monitored 24/7 so should there be any thefts, you can contact them round the clock. Equally, if there are any tampering, battery disconnect alerts or indeed any unauthorised movement they will be in contact, even if it’s the early hours.

Unauthorised Movement Sensing

The Control Centre will contact you to ask for confirmation that the vehicle is secure if it is moved without the ignition on. When installing S5 units that use a driver ID tag system, if the vehicle is without a card, the phone will be actioned via the secure operating centre. A requirement of the S5 Thatcham criteria is that the device must be accompanied by a system that is used to verify the driver of the vehicle is an authorised user. With the SmarTrack S5 devices, driver recognition can be in the form of a physical Driver Detection card. Driver Detection is a physical card-based system that requires the driver to carry a card with them when driving the vehicle. If the card is not present in the vehicle when moving, Global Telemetrics will endeavor to contact the registered keeper to ensure the vehicle's safety.

Driver Recognition

A requirement of the S5 Thatcham criteria is that the device must be accompanied by a system which is used to verify the driver of the vehicle is an authorised user. With the Smartrack S5 devices, driver recognition can be in the form of a physical Driver Detection card.
Driver Detection is a physical card-based system that requires the driver to carry a card with them when driving the vehicle. If the card is not present in the vehicle when moving, Global Telemetrics will endeavour to contact the registered keeper to ensure the vehicle's safety.

Geo Fencing

With the app, if the tracker you have installed supports Geo Fencing, you can set a virtual border around the vehicle, so that if the vehicle breaches this border, you will be alerted immediately.

High Theft Recovery Rate

We have achieved some high recovery rates with our device partners and are working tirelessly to try and make it more difficult for the criminals.

Speed Alerts

As the name suggests, the GPS works to keep track of the vehicle and detects when you are speeding and will alert you.

Repatriation Network

Our tracker partners have a database of repatriation agents, who will work to assist in the recovery of your vehicle, so you don’t have to worry about how to get your vehicle back home. This is a chargeable service. If the stolen vehicle ends up abroad or was stolen whilst you were travelling in it abroad, we will work with the Police overseas to help with the location of the vehicle.

Crash Detection

On some of the trackers we supply, there is a crash detection feature that will send an alert to your phone if the car is involved in an accident, so, if you’re not with the vehicle you can check on whoever is driving and alert emergency services if needed.

Location Request

If you are away from the vehicle and want to get back to where you parked, you can request the location in the app to guide you back to the car. If, however, you have parked in an underground car park, GPS tracking can only get you close to where the GPS signal was lost as you drove underground.

Multi Tracking Technologies

We have a range of different technologies that allows us to track vehicles in the event of a theft.

Route History

You can go back as far as 30 days to check what routes you have taken with the majority of our tracking devices. Helpful if you need to recall where you parked, or which journey you took.

International Roaming Network

Our products use roaming, multi-network SIMS which means that if you take your vehicle abroad it will select the strongest network to connect to.

Battery and Anti-Tamper Monitoring

Every tracking device has a built-in battery backup which kicks in when the tracking devices main power source has been cut off or someone disconnects the battery. An alert will be sent by the Control Centre should the battery be disconnected.

Location Request

If you are away from the vehicle and want to get back to where you parked, you can request the location in the app to guide you back to the car. If, however, you have parked in an underground car park, GPS tracking can only get you close to where the GPS signal was lost as you drove underground.

Flexible Subscription Options

We offer flexible subscriptions that will make it easy to fit your budget – whether you are someone who has one vehicle, or you manage a fleet of vehicles, we can find the perfect solution. We offer subscriptions from monthly, annually and above, right up to the lifetime* of the vehicle. *Please note that the lifetime option cannot be transferred onto another vehicle

Optional Alarm Input

This is when you connect an S5 tracker to an aftermarket alarm. In the event of an alert you will receive a phone call from SmarTrack control centre and a push notification. The main alerts for the aftermarket alarm will be smashed windows, tilt/motion or the shock sensor is triggered or indeed if the doors/boot or bonnet circuits are broken which will in-turn trigger the alarm.

Recognised by all major Insurers

We are recognised by the major insurers as a trusted partner, having been in the business for many years and have worked alongside this sector providing vehicle security to the highest of standards. Our team are all highly trained and certified meaning you will always get experienced installers.


Monitored by Global Telemetrics

SmarTrack’s Stolen Vehicle Recovery products are now recognised as a market leader in insurance approved vehicle tracking systems throughout the UK. Our stolen vehicle tracking devices have been assured by Thatcham to be recognised by insurance companies. SmarTrack devices can be fitted to the following vehicles: cars, caravans, motorhomes, vans, lorries, cranes, plant machinery, tractors, motorcycles and even marine.


Ask a Question

Very High Frequency or VHF refers to the radio frequency range between 30 MHz and 300 MHz. In vehicle tracking, VHF technology utilises these radio frequencies for communication and tracking.

VHF trackers are better in many respects as they keep transmitting signals to strategically placed ground stations. One of the most promising features is that VHF trackers provide a precise location.

We will install your tracker within five working days. In some cases, we might need more than five days to install your tracker. As soon as we receive your order, your order will be assigned to a technician nearby you. There can be a slight delay due to the weekends.
Please check tracker listings on our website. You will get to know the tracker your vehicle needs. If there is no guideline about your vehicle on our website, you can contact us for more information.

Yes, there is an annual subscription fee for all trackers. Either we collect the annual subscription fee, or the tracker user has to pay it to the tracker manufacturer.

Please note that the tracker will not operate unless you buy a subscription plan. This fee is charged because the tracker manufacturer or supplier monitors your car 24/7/365.

Yes, we will provide an insurance certificate if you have bought an insurance-approved product. The user has to get a tracker installed and pay the subscription fee to obtain an insurance certificate.
Yes, our technician can visit your place to install your tracker. You can select the time and place.
Usually, a tracker needs to be installed at a place inside the vehicle where removing it is not easy. That is why the process can take one to two hours or longer.
This offer applies to all cities in the UK except for some remote areas. Please contact us before placing your order if you live in a remote/rural location.
No, the warranty of your vehicle will not be void if you get a tracker installed. To be on the safer side, we use Thatcham-approved installation procedures and connection methods. It is important to confirm with your vehicle manufacturer before tracker installation.
We will install your tracker in a safe and secure place inside the vehicle. Our Thatcham-approved professional will find out the right location within your vehicle. Our engineer will make sure your tracker has access to the required wires and that it works properly.
A vehicle tracker is a device that runs on battery power whether your car is on or off. It takes a small amount of battery power when the car is parked. Your car will start properly if your battery is properly charged.

In most cases, you will be informed by the tracker company if your vehicle gets stolen. In some cases, you will have to call the given phone number to inform the tracker company immediately after you find out about the theft.

The next course of action is to obtain a crime number so therefore the tracking company can liaise with the police.

Disabling the tracker or pulling it out is rare so far. Our engineers install trackers in a hidden space inside the car, but it is still possible for thieves to find it out. It takes a lot of time for a person to find a tracker and disable it.
It is no longer necessary to have immobilisation before installing a tracker. You may not need a tracking system with immobilisation to meet your insurance requirements. If you want to make your vehicle even more secure, you can opt for immobilisation as well. Our Meta Deadlock and Deadlock Pro devices have no tag no start lock and OBD lock. If your vehicle gets stolen, you will not be able to immobilize it. However, the control centre of the tracker device will be able to immobilize it upon the police’s request. Meta can be de-immobilised via phone application. Smartrack iMob has no tag and no start. It can be de-immobilised via a control centre. Scorpion S5 Plus does not have a tag and start but it can be de-immobilised via application. Smartrack S5 Plus has immobilisation and it lets you drive the vehicle away. Then, the control immobilises the vehicle liaising with the... Read more

Please note that the crime number is required before you call the helplines. Mentioned below are the required numbers. Please call the applicable number:

  • Vodafone Secure Operating Centre: 0333 1 222 222
  • Trackstar: 0344 561 9990
  • Tracker: 0800 911 900
  • SmarTrack: 01530 275920 Extension 1
  • Scorpion Theft Number: 01257 240 945
  • Meta: 0330 220 0339
Read more
Your tracker has a phone SIM, and it works through the GSM system. Most of our trackers will work throughout Europe. The manufacturer of your tracker can share more information.
Yes, our trackers work with electric and hybrid vehicles. However, we may not be able to install immobilisation on some hybrid or electric vehicles if your vehicle does not already have it.
Some trackers can be transferred from one vehicle to another. However, Tracker Network products cannot be transferred as they use VHF. Their subscription can be transferred to the same registered keeper.
Some trackers are specially designed for specific vehicles. Most of our trackers can be installed on any vehicle. On the other hand, tracker manufacturers recommend particular trackers for specific vehicles due to their homologation with the manufacturer in question.
Most of our trackers have a corresponding phone application. Different mobile applications come with different features, and you can check those features online.

Modern-day vehicle trackers come with motion-sensing, global positioning, and mobile phone technologies which make your vehicle safer than the vehicles without trackers. Above all, your vehicle will be monitored 24/7/365 to avoid theft.

The tracker company will take the required steps to locate your vehicle with the help of the police. They will also confirm the theft to your vehicle insurance provider. Please note that the theft to your insurance company has to be reported by the owner.

Read more
It is not obligatory to get a Thatcham-approved vehicle tracker. However, some insurance companies require you to install a Thatcham-approved vehicle tracker. It is better to have a Thatcham-approved vehicle tracker even if your insurance provider has not asked for it.
It’s important to have the correct tracker fitted as the wrong one may void your insurance premium. Your insurance company may have recommended a specific tracker for your vehicle. If you are free to choose a vehicle tracker for your vehicle, you need to find a vehicle tracker that suits the make and model of your vehicle. The vehicle’s age and location also matter when it comes to selecting a tracker. To be on the safer side, you can call your insurance company and confirm.
Yes, you will be able to check the location of your vehicle in real-time. Vehicle trackers are GPS trackers and providing real-time location of the vehicle is one of their primary purposes. You will be able to check the location of your vehicle only if the tracker is app-based and the tracker has the facility for location requests.
The tracker companies we deal with work in line with UK privacy laws and GDPR. They are strict about the personal details of the vehicle and driver. By law, vehicle tracker companies need to maintain fairness and transparency in all operations. Besides they can collect vehicle movement details and store them for a specific time.
Different trackers come with different warranty coverage. Typically, the warranty coverage ranges from 1 year to 3 years.
Most modern-day vehicle tracking devices are tamper-resistant. The vehicle tracking devices that we offer are tamper resistant mostly. Apart from tracker battery-powered retrieve.
No, you cannot customise alerts and notifications with our vehicle trackers.
Yes, you can access the historical data to some extent. It varies from tracker device to tracker device. Most vehicle trackers will allow you to access historical tracking data.
Depending on the type of equipment ordered, the equipment is supplied to you with an option to either be fitted by an Audio Images or Vehicle Tracking Tech (VTT) approved installer (at a cost quoted in the Service Confirmation email) or you can personally arrange for installation of the required Equipment into the Vehicle by your own installer. This option excludes all Thatcham categorized equipment which can only be installed by an Audio Images or Vehicle Tracking Tech (VTT) approved installer. Prior to confirmation of the agreed time and the date for the installation of the equipment by an Audio Images or Vehicle Tracking Tech (VTT) approved installer, we will require payment in full for the equipment and installation cost. Any amendment to the agreed time and date of the installation must be made no less than 3 working days before the scheduled installation date. Subsequent cancellation of the agreed date and time of the installation by you will result in Audio Images and Vehicle Tracking Tech (VTT) retaining 100% of the original installation charge as an administration charge. You will be required to pay a further installation fee before a new agreed time and date of installation can be confirmed. Should the Audio Images or Vehicle Tracking Tech (VTT) approved installer fail to attend the scheduled installation on the date and time agreed (within 4 hours of the agreed time), Audio Images or Vehicle Tracking Tech (VTT) will contact you to arrange an alternative installation date and time at no cost to... Read more
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