Depending on the type of equipment ordered, the equipment is supplied to you with an option to either be fitted by an Audio Images or Vehicle Tracking Tech (VTT) approved installer (at a cost quoted in the Service Confirmation email) or you can personally arrange for installation of the required Equipment into the Vehicle by your own installer. This option excludes all Thatcham categorized equipment which can only be installed by an Audio Images or Vehicle Tracking Tech (VTT) approved installer. Prior to confirmation of the agreed time and the date for the installation of the equipment by an Audio Images or Vehicle Tracking Tech (VTT) approved installer, we will require payment in full for the equipment and installation cost. Any amendment to the agreed time and date of the installation must be made no less than 3 working days before the scheduled installation date. Subsequent cancellation of the agreed date and time of the installation by you will result in Audio Images and Vehicle Tracking Tech (VTT) retaining 100% of the original installation charge as an administration charge. You will be required to pay a further installation fee before a new agreed time and date of installation can be confirmed. Should the Audio Images or Vehicle Tracking Tech (VTT) approved installer fail to attend the scheduled installation on the date and time agreed (within 4 hours of the agreed time), Audio Images or Vehicle Tracking Tech (VTT) will contact you to arrange an alternative installation date and time at no cost to... Read more

Yes, most of our specialist upgrade products come with a warranty. Please check the product pages to know more. The warranty ranges from 1 to 3 years.

Different specialist upgrade products have a different life expectancy.

Yes, we have technicians that can install a device into your vehicle.

The cost of installing a product into your vehicle varies greatly. Our products only include supply and fit facility.

In case of malfunction, please contact us to make a service call.

Please feel free to contact us if you want to raise a support request.

We start processing your order immediately after your confirmation. We may need 3 to 7 days to execute the installation process.

Please check the specific product page to see the terms and conditions associated with a product.

Yes, you can install it into another vehicle But in some and NOT IN ALL cases as it depends on the vehicle CAN data.